Learning Center

Frequently Asked Questions


What can I do on Prevent Cancer Foundation’s eLearning platform?
You can:

1. Register for upcoming Dialogue live webinars
2. View past 2024 Dialogue program recordings
3. Receive CE credit for attending Dialogue programs, live or on-demand
4. Maintain your CE credit and certificate information for all 2024 Prevent Cancer Dialogue programs

What content is free?
All 2024 Prevent Cancer Dialogue Virtual Series programs, live and on-demand, are free of charge.

How do I access eLearning content through this platform?
All Dialogue content, including live webinars and on-demand offerings, do require registration. On the program's page, click the "Register" button to begin. Your dashboard will show all programs for which you have registered. You may access anything you registered for from your dashboard at any time.

How do I register for an upcoming Dialogue program?
Click the "Register" button on the program's page to register. Once registered, you will receive an email confirmation that contains access information. You may also view programs for which you are registered in your dashboard. 

I was not able to attend a live Dialogue program, when will the recording be available?
Dialogue program recordings will be available as on-demand content on this eLearning platform within one week of the live event date. 

How long will Dialogue program recordings be available?
Recordings will be available for two years after their live event date. However, in order to receive CE credit, you must register for the on-demand (recorded) program, view the recording and complete the required Program Evaluation within the time period specified in the offering’s description. 

Cancellation Policy
You may cancel your registration at any time without any fee or penalty. Simply follow the instructions on the program site for how to cancel your registration.

Refund/non-attendance policy
As all 2024 Prevent Cancer Dialogue Virtual Series programming is available free of charge, there is no fee for non-attendance nor refunds to be offered in the event you are unable to attend.

ADA / Equal Opportunity Statement  
The Prevent Cancer Foundation does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances in any of its activities or operations.


How do I obtain CE credit? 
You must be registered to obtain credit, including registering for on-demand (recorded) programs. Each program will have its own completion requirements. The process is similar for live or on-demand programs:

1. Register for the program (only those registered can request credit).
2. Attend/view the presentation in its entirety.
3. Agree to the Attestation of Attendance.
4. Complete the Program Evaluation.
5. Successfully complete the Post-test with a score of 75% or better.

Upon completion of these steps, you will be granted access to a certificate to select the type of credit you wish to claim. 

Where do I access the Program Evaluation?
Visit “My Dashboard”, select the program title under “On-Demand Products.” The Program Evaluation is available under the “Contents” tab. For the Program Evaluation to be available to you, you must first have viewed the program and completed the Attestation of Attendance.

Can I get credit if I watch the program with a colleague or someone shares the recording with me but I am not registered? 
No. Only those registered can request credit.

How do I get my certificate?
For both continuing education credit certificates and certificate of attendance, visit “My Dashboard” and select the “Transcripts/Achievements” tab. There you’ll see your programs and be able to view and print any certificates. For the certificate to be available to you, you must first have viewed the program, completed the Attestation of Attendance, completed the Program Evaluation and completed the Post-test.  Note: To save the certificate to your computer, print to PDF if you have that ability, otherwise you will need to print and scan.

What types of credit are offered?
Each program will have different types of credit available. Please refer to the individual item’s “Continuing Education” tab, where you will see the amount and types of credit available as well as statements indicating the accrediting organization.

Can I get a transcript of my CE credit?
Yes. Visit “My Dashboard” and look for the “Transcripts/Achievements” button at the top of the page. At this time, transcripts will not include credit for programs completed prior to the launch of this platform (2024). 


What are the system requirements for accessing a webinar?
All eLearning users must access on-demand recordings and live events from an up-to-date web browser (e.g., Google Chrome, Safari, Firefox, and Microsoft Edge) that supports HTML 5. 

What if I forget my password?
If you click on Log In, or attempt to log in with incorrect credentials, you will then see a blue link underneath the credential fields, “Forgot your Password?”.  Click this link and you will be asked for your email, which is also your username, and you will receive an email to reset your password.

If I have other questions that were not addressed in this FAQ, who should I contact?
Please contact Adrienne Harkness at adrienne.harkness@preventcancer.org.